Jump! Gymnastics in Austin, TX

Frequently Asked Questions

Frequently Asked Questions

Learning the Ropes

In order to maintain our low student to teacher ratios and keep the attention on the students enrolled in the class, we do not offer trial classes.  If you are unsure of whether Jump! is the right fit for your child, you are welcome to come and view a class and ask your child if they want to join.  In addition, we offer a 30 day Happiness Guarantee for all gymnastics classes! 

All new students are billed a Lifetime Membership upon enrollment for any program. 

Gymnastics: Monthly tuition is billed on the 1st of each month to the payment method on file. This is auto billing and will continue until you fill out a drop form. (Call or email the office to request a form.) 

Preschool: Monthly tuition is due on the 1st of each month. You can pay via check or bank draft (which will be set up upon enrollment). 

Single Day Camps: Single day camps are billed in full upon enrollment to the payment method on file.

Week Long Camps: A $100 deposit is billed upon enrollment for week-long camps and the remaining balance is billed to the payment method on file 2 weeks before the camp date. 

All new students are charged a Lifetime Membership upon enrollment for any program. 

Gymnastics: The membership fee for gymnastics is $75. This is a one-time charge and covers your initial registration fee, your child’s first uniform, skills chart, the awards for that level, and their first advancement show.

Gymnastics Advancement Fee: When your child masters their current level and moves to the next level, there will be a $60 fee that will cover their next uniform, skills chart, awards and show. 

Camps: The Membership Fee for camps is $75 and covers your child’s initial registration fee to Jump!, required admissions paperwork into the childcare portal along with a commemorative camp t-shirt. 

Preschool: There is an annual supply fee of $125 due at the time of registration and then each September. 

Monthly Auto Pay:
Most clients pay by leaving their credit card on file for monthly auto billing and current and future camp reservations.  We accept Visa, Mastercard and Discover. 

Cash or Check:
We do accept cash or check. Make sure to submit your payment at least 3 business days before the due date (see how does billing work) to prevent your credit card on file from being charged. 

Snapdragon Preschool: Preschool tuition must be paid by check or bank draft. 

Our software system gives us the option of having everyone that registers put a payment method on file or no one, so we found it easiest for us and our clients to be able to enter their payment information upon registration. 

If you would like to join the waitlist without putting a card on file, please call or come by the facility to waitlist.

Gymnastics: Your child will receive a welcome packet upon registration which will include a uniform to wear in class. Remove all jewelry and socks and tie long hair back in a ponytail. 

Preschool & Camps: Dress your child in comfortable play clothes with no buttons, zippers or snaps. Pull long hair back in a ponytail and remove jewelry.

Jump!’s Adventure Path is a self-paced skill progression chart. As your child learns new skills, the coaches will send you an email and you and your child can place the corresponding sticker on their chart. This keeps them motivated to keep learning and focused on what they need to learn for that level. For more information, visit our ADVENTURE PATH page. 

If you lose track or lose the Adventure Path Chart all together, talk to the receptionist at your next class. They can get you a new chart and update it for you for $5 (which can be billed to the card on file). Sometimes they can get it done while your child is in class and sometimes you might have to pick it up the next week. 

Advancement opportunities happen every 8 weeks. If your child is advancing you will receive an advancement card from your coach with your child’s new class time and show time (this will also all be sent in an email). If the times don’t work for you, contact the office and they can work with your schedule. 

Gymnastics is the foundation of human movement and provides the building blocks for development in all other sports. Gymnastics teaches children to listen and follow directions while fostering social interaction with peers in a positive environment. So whether your child aspires to be an Olympic gymnast, a professional football player, or the next billionaire CEO, gymnastics is a great start.

Students may make up in another class time on a space available basis. Please note: we run close to capacity, so make up classes are not guaranteed. However, if you wait until summer time, you can usually get several missed classes scheduled then as our enrollment drops over summer.

You can email the office to let them know your child will be absent and request availability for a make up class or you can record absences and schedule make-ups through your parent portal. 

INSTRUCTIONS

Yes! You will receive $20 off your next month’s tuition if someone you refer signs up for classes. Tuition will be discounted when payment is received from the referral.

The student-teacher ratio is 6:1 for gymnastics classes, 8:1 for preschool and 10:1 for camps.

Jump! is a licensed childcare facility and therefore all Jump! Employees have undergone a background check through the Department of Family and Protective Services (which includes a Central Registry check, DPS check, and FBI Fingerprinting).

Half Day Campers: Bring a snack, a lunch and sneakers. 

Full Day Campers: Bring a snack, a lunch and sneakers everyday. On the first camp day, also bring a large bag with a pillow, sheet and blanket for rest time. You may leave these things at the gym all week.
 

Please leave all personal toys, games and cards at home.

 

All concerns should be addressed to Jump!’s office staff:

North at north@jump-austin.com

South at south@jump-austin.com

Please bring any unresolved concerns to the operations director at:  director@jumpgymnastics.com.

Jump! follows Austin Public Health’s Risk Based Guidelines for our mask policy. You can view up to date community spread rates on Travis County’s website.

We ask that everyone entering the facility wash or sanitize their hands upon arrival and stay home if they have any COVID symptoms or have been exposed to anyone with COVID.